If this is an emergency, call (980) 737-9118 for immediate assistance.

Fire Damage Tips

During a crisis like a fire at your home or business, most people have no idea what to do. It's uncharted territory. Here are some tips for property owners when they are facing the aftermath of a fire, large or small, at their property.

  • Safety First: Your local fire marshall will let you know when it is safe to re-enter the property. Wait until they tell you the structure is safe.
  • Hands Off: Do not handle fire-damaged or smoke-damaged materials with your bare hands. The residue may contain biohazard contaminants, and the natural oils from your hands may actually worsen the damage caused by soot.
  • Secondary Expenses: Your homeowner's insurance policy will cover secondary expenses like hotel rooms if you don't have a functioning kitchen or bathroom in your home due to a fire. Keep your receipts!
  • Important Items to Salvage if Possible: Insurance/tax documents, jewelry, precious heirlooms, etc. Your restoration team can pack other items out for storage off-site during the cleaning and reconstruction process.
  • Be Prepared for Water Damage: The water from fire hoses will have flooded certain areas of your home, leaving behind a soggy mess. That will need to be mitigated along with the fire damage itself.
  • Ask Before You Launder: Standard laundry detergents will not remove the lingering odors caused by smoke or soot. Ask your restoration company about how your textiles can be laundered and restored.

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Why Choose American Restoration?

Emergency Water Damage Services

We offer everything from water removal and extraction services to complete water damage cleanup and repair throughout Shelby, Hickory, Lincolnton, Gastonia, Charlotte and surrounding areas.

24-Hour Customer Service

American Restoration has 24-hour live customer service representatives on standby for all your emergency restoration needs.

Trusted Employees

All employees undergo a criminal background check; additionally, technicians are required to take drug tests and maintain a clean driving record.

Claims Negotiation

We will work with insurance carriers on behalf of our customers to ensure the proper restoration scope is agreed to.

Quick Response

American Restoration is on our way within an hour for emergency services.

Emergency Services

Our 24-hour emergency response team quickly mitigates the damage and controls the situation.

Certified Technicians

We boast a team of restoration technicians who have undergone rigorous training and possess the most up-to-date certifications in the field.

State-Of-The-Art Technology

We have state-of-the-art technology, on-site laundry facilities, and temperature-controlled storage; enabling us to salvage more items and to securely store contents without an additional warehouse cost.