If this is an emergency, call (980) 737-9118 for immediate assistance.
American Restoration Disaster Specialist
The American Restoration mitigation team responded to the call about a water fountain leak, and met with the church pastor on site. The pastor walked our team through the affected areas, and our crew began the work. First they removed baseboards in the hallway and adjacent rooms. Fans were put into ...
Since this is a commercial site, our team arrived early (at 6:30am) to start the job. This allowed us to be in and out before the facility opened, minimizing disruption to their day.Because of the number of bends and curves in the dryer's duct work, our team used the HEPA vacuum on the inter...
The American Restoration team worked around this company's schedule to minimize the amount of time they would need to be closed. Our crews applied EPA-approved disinfectant to all surfaces within the building, and made sure to give everything a thorough cleaning - both high-touch and low-touch p...
Project Managers immediately dispatched six mitigation technicians with two water extraction trucks to begin work for the client. After the situation was assessed, the technicians divided into separate crews. One crew began inside the least-affected business, as it had customer appointments starting...
Our Temporary Tarping Crew responded moments after the call came in, knowing that every second matters in a situation like this. Once on site, with the affected area identified and debris out of the way, our team covered the damaged section of the roof with a specialized reinforced plastic sheeting ...
When our Project Manager arrived on site, he noted approximately 3-4 inches of standing water in the highest areas in the crawlspace. Sewage was found throughout, and needed immediate attention. Mitigation technicians were dispatched to the job site, where they began to extract and dry the area. Onc...
Our team arrived onsite to to meet the homeowners and scope the job. They began by removing flooring and pulling appliances away from the walls to determine the extent of the water damage. A barrier was set up to contain the work area and a de-humidifier put in place to remove any trace moisture fro...
A project manager was dispatched to scope the job site and confirm the cause of the water loss. Once this was determined, proper mitigation work began. First, contents were moved out of the basement so that all standing water could be extracted. Baseboards and shoe moldings were removed and equipmen...
After our Project Manager scoped the classroom and the estimate was approved, American Restoration sent a team of three highly skilled employees equipped with the best tools for the job. This team made sure all surfaces were scrubbed free of dust and grime, and sanitized the room as an added layer o...
Our crew arrived quickly to inventory the items in the garage, take photographs of the scene, and share the plan of action with the homeowner. Several priority items were brought back to our warehouse to be cleaned and restored. Though several items were heavily smoked damaged, our team worked hard ...
After we received the call for the job, our team headed out to Sherrills Ford with the necessary supplies to secure the detached garage. As soon as the tree was removed from the structure, the crew was ready to begin. They pulled away damaged boards and metal sheeting, and carefully boarded up the o...
Our containment system has a sound attenuating foam core which reduces renovation noise by up to 50%. It exceeds the requirements of ICRA Class IV, and the panels have been tested and are listed for ASTM E-84 Class A performance for fire and smoke. The real wall appearance of the system means that c...
Once our crew arrived on site, the Project Manager inspected the area. Then he and his team immediately began the water extraction process. After all standing water was removed, our team placed blocks underneath the homeowner's storage tubs and undamaged items, making sure there were no spots wh...
After our mitigation crew handled the drying process—which also included the removal of wet and damaged flooring, drywall, and insulation—our reconstruction team, led by Jeff Wilson, began the repairs. The ceramic tile in the kitchen was matched and replaced, and matching hardwood was br...
Our team responded after-hours to this emergency call, and came ready to work. They used mitigation trucks to extract standing water, and set up fans and dehumidifiers to run overnight to remove remaining moisture throughout the building. The crew periodically checked the moisture levels with specia...
Our HAZMAT Bio Team responded to this call. They sectioned the carcass into pieces, placed it into biohazard body bags, and disposed of it in a certified landfill per EPA guidelines.
The American Restoration team worked several nights from Midnight to 7am, to minimize interference with normal operations, in order to clean the smoke and soot from the building. Using scissor lifts, our team was able to reach the ceiling and beams to clean off all traces of soot. Our team was able ...
We responded with our mitigation technicians and worked late into the night and the next day, drying the building and removing all wet materials. We replaced the ruined drop ceiling and insulation in the foyer. The store was able to open the following day, and our team continued to work quietly to r...
American Restoration removed the wet vinyl in the bathroom and the wet laminate in the bedrooms and hallway. We pulled the insulation, which was ruined by water damage, from under the house and set up containment so potential hazards didn't spread throughout the home. We then set up dehumidifier...
American Restoration handled the board up of her home as soon as it was safe to enter, preventing further damage to the property. We cleaned and restored contents, including clothing, shoes, and valuables. We repaired the damages and removed the smoke odor from the home.
American Restoration started by removing the tree, boarding up the home, and tarping the roof to create a water-tight seal that would prevent further damage. We used dehumidifiers, dryers, and other special equipment to remove the moisture from the home, and began the process to rebuild the roof so ...
The American Restoration team removed the contaminated cabinets and drywall, set up containment around the affected areas, and installed an air scrubber. In the crawlspace our team installed dryers and dehumidifiers to remove all traces of moisture from underneath the home.The images are a great...
Our team arrived on site the same day and began working on the demolition and decontamination of the site. All sewage, water, and damaged carpet was removed and the affected area was disinfected. Special equipment was put in place to dry and dehumidify the area to prevent any more moisture damage fr...
Because the water heater's leak had not been addressed, this property required mitigation services before any other work could begin. Our Senior Mitigation Project Manager Cameron Hamrick, along with his team, diligently to demo and dry out the affected parts of the property, while working close...
American Restoration's emergency response team arrived on-site on the same day as the loss. Our crew started by extracting water - a process that lasted into the early morning hours of the following day. Once the water was extracted, another crew delivered fans, generators, and dehumidifers to b...
On a mold job, the first and most important step is to set up proper containment. This ensures that no other areas will be affected by the present mold. Once containment is in place, our team sets up an air scrubber on negative pressure. Creating a negative pressure environment keeps mold and dust p...
Emergency Water Damage Services
We offer everything from water removal and extraction services to complete water damage cleanup and repair throughout Shelby, Hickory, Lincolnton, Gastonia, Charlotte and surrounding areas.
24-Hour Customer Service
American Restoration has 24-hour live customer service representatives on standby for all your emergency restoration needs.
Trusted Employees
All employees undergo a criminal background check; additionally, technicians are required to take drug tests and maintain a clean driving record.
Claims Negotiation
We will work with insurance carriers on behalf of our customers to ensure the proper restoration scope is agreed to.
Quick Response
American Restoration is on our way within an hour for emergency services.
Emergency Services
Our 24-hour emergency response team quickly mitigates the damage and controls the situation.
Certified Technicians
We boast a team of restoration technicians who have undergone rigorous training and possess the most up-to-date certifications in the field.
State-Of-The-Art Technology
We have state-of-the-art technology, on-site laundry facilities, and temperature-controlled storage; enabling us to salvage more items and to securely store contents without an additional warehouse cost.